1. Who this policy covers
This privacy policy applies to the Subs HQ iPhone app, the Subs HQ website and support communications. “Subs HQ”, “we” and “us” refer to the operator of Subs HQ. Questions can be sent to support@subshq.app.
2. Subscription information in the app
The subscriptions, prices, renewal dates, usage answers, saving plans and reminder choices you enter are stored locally on your device. We do not operate a user account or receive a copy of that information.
If you export a backup, you choose where that file is saved or shared. It is then handled by the destination you selected and remains under your control.
3. Catalogue updates
Subs HQ may fetch a public cancellation-guide catalogue so its instructions can be updated. The request is for the same static catalogue for everyone; the app does not send the service you are viewing or your subscription list. Hosting providers may process ordinary network information, such as an IP address and request time, to deliver and secure that file.
4. In-app purchases
Apple processes the Unlimited tracking purchase and restoration through the App Store. We do not receive your payment card details. Apple may process purchase and account information under its own privacy policy.
5. Reminders
If enabled, payment reminders are scheduled locally on your device. Subs HQ does not run a notification server or receive the reminder contents.
6. Analytics, advertising and tracking
The app does not include third-party analytics, advertising or behavioural tracking SDKs. We do not sell personal information.
7. Website visits
This website does not set marketing cookies or run analytics. It is hosted by Vercel, which may process standard request and security data needed to deliver the pages, such as IP address, browser details and timestamps. That processing is governed by Vercel’s own privacy terms.
8. Support emails
If you contact support, we receive the information you include, such as your email address, device details and message. We use it only to answer the request, investigate issues and maintain an appropriate record of the conversation. Please do not send payment details or unrelated sensitive information.
9. External links
Cancellation guides can open websites operated by subscription providers. Those sites have their own privacy practices and are outside our control.
10. Retention and deletion
App data remains on your device until you edit or delete it, remove the app, or erase the device. Support correspondence is retained only as long as reasonably needed to answer the request, meet legal obligations and resolve disputes.
11. Your choices and rights
You can edit or delete in-app information directly and choose whether to enable reminders or export a backup. Depending on where you live, you may also have legal rights over personal information processed in support correspondence. Contact us to make a request.
12. Children
Subs HQ is a general-audience budgeting utility and is not designed to collect personal information from children.
13. Changes to this policy
We may update this policy if the app, website or legal requirements change. The effective date at the top shows when this version took effect.
14. Contact
For privacy questions or requests, email support@subshq.app.