Adding subscriptions
Tap the lime plus button, choose a service, then enter its price, billing cycle and next payment date. Subs HQ does not connect to your bank, so you stay in control of what is added.
Help centre
How can we help?
Find answers to common Subs HQ questions or email us for help with the app.
Email supportsupport@subshq.app · We normally reply within two working days.
Finding savings
Open the Save tab and start a Savings check. Your answers are processed on your device to build light, balanced and deeper saving options.
Cancelling a service
Subs HQ provides guidance and a link to the relevant provider. It never cancels a subscription on your behalf, so confirm the change with the company.
Unlimited tracking
The free app tracks up to five subscriptions. Unlimited tracking is a single £4.99 in-app purchase — it is not a subscription.
Frequently asked questions
Good to know.
Does Subs HQ connect to my bank?
No. You add and maintain subscriptions manually. Subs HQ does not request bank credentials or read transactions.
Do I need an account?
No. There is no Subs HQ account or sign-in.
Does Subs HQ cancel subscriptions for me?
No. It gives you clear instructions and can open the provider’s cancellation page. You complete and confirm the cancellation with the provider.
What if I subscribed through Apple or Google?
You usually need to cancel through the store account used for the purchase. The cancellation guide flags this where relevant.
How do I restore Unlimited tracking?
Open Settings, choose Unlimited tracking, then tap Restore Purchase. Use the same Apple Account that made the original purchase.
Can support recover my subscription data?
No. Your subscription data is stored on your device and is not held in a Subs HQ account. Use the export feature to keep a backup you control.
A cancellation guide looks out of date. What should I do?
Providers change their pages. Email support@subshq.app with the service name and what changed so we can check it.
Still stuck?
Talk to a human.
Include your iPhone model, iOS version and a short description of what happened. Please do not send payment details or other sensitive information.